Madeira USA Now Ships from Miami, Florida, Providing Product & Services from 12 Locations Plus Headquarters

July 31, 2012



Madeira USA Now Ships from Miami, Florida,

Providing Product & Services from

12 Locations Plus Headquarters!


Laconia, NH – Madeira USA, the U.S. distributor for Madeira embroidery thread that is headquartered in Laconia, New Hampshire, recently announced the opening of a new Customer Service Center (CSC) in Miami. Named the Southern Florida Customer Service Center, it is located at 8657 N.W. 56th Street in Doral, and will be filling orders for embroidery thread and supplies from commercial embroiderers in the area. This addition not only increases the number of customers who will now receive one-day shipping via UPS Ground, but also better positions Madeira to fulfill orders for customers just off coastal U.S .

“We have always recognized the Miami area as being a key portal to sales in Central and South America, and if we can support Madeira’s subsidiaries in those areas, we believe our new Miami location to be a win-win,” explains Hajo Voeller, Madeira USA’s president and CEO. “Our extensive list of Florida customers will have better product coverage and we will support our international partners.”

The new Customer Service Center, officially opened on August 6, will provide local customers with reduced shipping costs and shorter shipping times. Overall, the new Customer Service Center will adhere to Madeira USA’s corporate goal of providing the highest quality product and dependable, convenient service for its customers. Madeira USA/Southern Florida receives orders placed online (, by phone (800 225-3001) or fax (800 598-7677). Customers within driving distance are able to stop by to pick up their orders, for convenience and to avoid UPS charges, after placing their orders by phone or online.

For additional information, please contact Madeira USA through or at 800 225-3001. If you need further assistance please ask for Alice Wolf, marketing communications director at or at extension 107.

About Madeira USA
Founded in Freiburg, Germany, in 1919, Madeira is a global leader in the production of high quality embroidery threads for the decorated apparel and home fashion markets. The Madeira product line includes the industry’s largest selection of specialty threads, E-Zee Backing & Topping® products, plus a complete line of bobbins and accessories. Today, Madeira services its clients from operations in the USA, Europe, Japan, and key Asian markets. The company ships from 13 U.S. locations, more than any other embroidery supplier nationwide. For more information, visit  •  800-225-3001